Because NDK and NDK NYE are annual events with specific, widely-publicized dates, we do not offer refunds for any reason save cancellation of the event on our part (not yours). We reserve the right to cancel events based on our discretion. Passes purchased in advance can be transferred to other parties, but only if the purchasing party notifies Nan Desu Kan at least four (4) weeks prior to the event. (Please see our Registration FAQ for more information on transferring passes.)
If you're unable to attend NDK but purchased a T-shirt in advance, you can arrange to pick it up at the following year's convention. To do so, you must contact us immediately after NDK—within two (2) days—and again at least six (6) weeks prior to the following year's convention to ensure correct processing. T-shirts not arranged to be picked up the following year are considered forfeit.
By registering online or at the door for NDK NYE, you agree to follow the dress code guidelines for that event. If you are denied admittance into the event for not meeting the dress code requirements, your registration fee will be refunded. NDK will not, however, reimburse any additional costs you may have incurred to attend the event.
We reserve the right to change this policy at any time. We'll update this page if we do and it's your responsibility to be aware of the updated policy when purchasing passes.