Author Topic: Online Registration Issues (Read 4999 times)

theshadow · « **on:** March 03, 2009, 11:10:13 am »

If you have any issues, questions, or concerns about the online registration system please make sure to send them to:

onlineregistration@ndkdenver.org

It is important to note that someone will respond faster to inquiries submitted to this address than those pasted to the forum.

Thanks!

Himeno · « **Reply #1 on:** April 20, 2009, 04:09:29 am »

I sent an email to that address early last week. Haven't heard back yet. (The form claims my valid details (state, post code, phone number, date of birth) are not valid. I live in Australia...)

BakuDan · « **Reply #2 on:** April 20, 2009, 07:41:13 am »

Sorry about that Himeno. I will get ahold of theshadow this morning and have him look into it ASAP. ^_^

Himeno · « **Reply #3 on:** April 20, 2009, 07:48:29 am »

Thanks ^_^

Reddish · « **Reply #4 on:** July 02, 2009, 04:16:26 pm »

Is there any way to refund my tickets?

Something came up and I can't make it...

And $60 is a lot to spend for nothing.

Lunara · « **Reply #5 on:** July 03, 2009, 12:53:25 am »

Quote from: Reddish on July 02, 2009, 04:16:26 pm

Is there any way to refund my tickets?

Something came up and I can't make it...

And $60 is a lot to spend for nothing.

I don't think refunds are do-able... I know that transference of passes is much easier.

If you get that answer, I may be able to take those tickets off your hands. I have a couple of buddies who planned late.

Keep me in the loop, ok?

Greg Hines · « **Reply #6 on:** July 03, 2009, 12:57:48 am »

Refunds are doable, but only for online registrations. For paper registrations, we can only transfer. I believe BakuDan has sent Reddish a PM about this.

Lunara · « **Reply #7 on:** July 03, 2009, 01:03:56 am »

Aw, I was hoping for discount tickets. *Pouts* XD

Greg Hines · « **Reply #8 on:** July 03, 2009, 06:42:10 am »

Well, that's between you and Reddish. Unless a refund has already been processed, it should be possible to transfer the passes.

BakuDan · « **Reply #9 on:** July 03, 2009, 09:45:57 am »

Yipes! I have not sent Reddish a PM, i thought you did!

*PMing now*

Greg Hines · « **Reply #10 on:** July 03, 2009, 03:28:39 pm »

Go-go-gadget miscommunication!

Sorry, Reddish, for the delay. I blame myself, but not as much as I blame BakuDan.

Reddish · « **Reply #11 on:** July 04, 2009, 01:45:59 pm »

I'd be willing to do a transfer, I suppose. I only have one ticket, but I also bought a T-shirt.

cloudagesymphony · « **Reply #12 on:** July 20, 2009, 02:53:04 pm »

I have a question about registration. I am planning on having my boyfriend register both him and myself for NDK. Is it possible that he picks up both of the badges (meaning I do not need to be present in order to receive mine)? I won't be able to attend until later at night and I'm not even sure if you guys would be doing the registering process by the time I get there. I really want to see the Chris Patton panel that night, so I'm obviously hoping to get the badge before then

Thanks

Greg Hines · « **Reply #13 on:** July 20, 2009, 05:04:57 pm »

Yes, your boyfriend can pick up both of your badges. He'll just need to give both of your badge names to the registration desk.

Rosie · « **Reply #14 on:** August 10, 2009, 12:51:20 pm »

I was wondering if there are confirmation emails for online pre-reg. I registered yesterday and I haven't received confirmation yet, though I do have a PayPal receipt for the transaction. Is that enough or should I have received another email from y'all?

theshadow · « **Reply #15 on:** August 10, 2009, 01:11:44 pm »

Quote from: Rosie on August 10, 2009, 12:51:20 pm

I was wondering if there are confirmation emails for online pre-reg. I registered yesterday and I haven't received confirmation yet, though I do have a PayPal receipt for the transaction. Is that enough or should I have received another email from y'all?

Yes, the system should be sending you a confirmation e-mail when your order is complete. If you haven't received one PM or E-Mail (onlineregistration@ndkdenver.org) me your personal information (email address, first, last name, phone etc...) and I'll go look it up to verify everything is ok.

glow bear · « **Reply #16 on:** September 02, 2009, 06:51:43 pm »

DO WE NEED PHOTO ID TO PICK UP OUR BADGES BECAUSE I ACCIDENTLY REGISTERED UNDER MY MOMS NAME

theshadow · « **Reply #17 on:** September 02, 2009, 08:21:51 pm »

Quote from: glow bear on September 02, 2009, 06:51:43 pm

DO WE NEED PHOTO ID TO PICK UP OUR BADGES BECAUSE I ACCIDENTLY REGISTERED UNDER MY MOMS NAME

First, do not post in all caps please. Its rude and is clearly defined in the Rules and Guidelines.

Secondly, yes you need a valid photo ID.

Third send an email to onlineregistration@ndkdenver.org to make sure that we have it in the wrong name.

glow bear · « **Reply #18 on:** September 02, 2009, 08:24:00 pm »

ok thank you, and i am sorry

OverlordLaharl79 · « **Reply #19 on:** May 31, 2010, 02:22:45 am »

Hopefully e-mailing this problem I'm having will have it fixed in time for me to pre-reg by the end of today.

News:

Author Topic: Online Registration Issues (Read 4999 times)